Category: New Products and Updates

Woxy Messenger Assistant Introduces a New Era of eCommerce Customer Experience

Pleasing an online shopper can be a real challenge. According to NewVoice, 32% of surveyed customers find phone/voice the most frustrating channel when getting in touch with Helpdesk/ support service. 73% of shoppers are satisfied with Live chats, and 61% – with emails. However, none of the existing solutions get any closer to a 100% Read More